1. Do you offer international shipping?
Currently, Zumpexo ships only within the United States. International shipping is not available at this time.

2. What types of products does Zumpexo sell?
We offer a wide range of hardware tools and garden essentials, including hand tools, fasteners, garden sheds, hoses, lawn mowers, and more. Each product is carefully selected for its quality, durability, and practical performance.

3. How can I place an order?
Browse our catalog, add the items you need to your cart, and complete your order using our secure online checkout.

4. What are the shipping fees?
We offer free standard shipping on all orders within the United States.

5. What is your estimated delivery time?
Handling time: 1-2 business days
Transit time: 4-5 business days
Most orders are delivered within 5-7 business days in total.

6. Can I cancel my order after placing it?
Yes, you can cancel your order for a full refund if it has not yet shipped. Please contact us as soon as possible at support@zumpexo.shop or reach out through our 24/7 live chat.

7. What if my tracking information is not updating?
If your tracking details do not update within 48 hours of shipment, contact our support team at support@zumpexo.shop or through live chat and we will assist you.

8. How do I return a product?
To start a return, please contact us at support@zumpexo.shop or use the live chat. We will guide you through the process and provide all necessary instructions.

9. What if I receive a damaged or incorrect item?
If you receive a damaged product or the wrong item, contact us within 30 days of delivery. We will arrange a replacement or issue a refund as needed.

10. Do you charge restocking fees for returns?
No, we do not charge any restocking fees. All returns are handled fairly with no hidden costs.

For More Information:

Trade Name: Zumpexo
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (406) 605-9724
Business Mail: support@zumpexo.shop
Business Address: 1514 Amelia Ave, Hanford, California 93230, United States