At Zumpexo, we’re committed to delivering your orders quickly, safely, and with care. Our goal is to provide a smooth and dependable shipping experience from the moment you place your order to the time it reaches your door. Please review the details of our shipping policy below.

Order Cut-Off Time

Orders placed by 5:00 PM (Eastern Standard Time) on business days are processed the same day. Orders placed after this time will be processed on the next business day.

Handling Time

All orders are prepared and shipped within 1-2 business days (Monday to Friday) after your purchase.

Transit Time

Once shipped, delivery usually takes between 4-5 business days (Monday to Friday), depending on your location.

Total Delivery Time

Most orders are delivered within 5-7 business days from the time of purchase.

Shipping Fees

Zumpexo offers free standard shipping on all orders. We cover the delivery costs to give you a more convenient and affordable shopping experience.

Shipping Method

We currently offer standard shipping across the United States.

Secure Packaging and Handling

Each order is packed carefully and handled with attention to detail to ensure it arrives in excellent condition.

Order Tracking

As soon as your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to check the delivery status. Please allow up to 24 to 48 hours for tracking updates to appear.

Order Cancellations and Refunds

If your order has not yet shipped, you may cancel it for a full refund. Refunds are typically processed within 7 business days, depending on your payment method. For full details, please refer to our Return & Refund Policy.

Undeliverable Packages

If a package is returned due to an incomplete or incorrect address, we’ll get in touch with you to arrange reshipment.

Lost or Stolen Packages

Zumpexo is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If you run into an issue, please contact our support team and we’ll do our best to help.

By placing an order with Zumpexo, you agree to the terms outlined in this shipping policy.

If you have any questions or need help with your order, contact us at support@zumpexo.shop or reach out through our 24/7 live chat on our website. We’re here to assist you.

For More Information:

Trade Name: Zumpexo
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (406) 605-9724
Business Mail: support@zumpexo.shop
Business Address: 1514 Amelia Ave, Hanford, California 93230, United States